The Vacancy
We have an opportunity for a Repairs Manager to join our Wates team within our Responsive Maintenance division. You will be based out of our Croydon office working on one of our social housing contracts delivering reactive maintenance to our residents.
Key Accountabilities will include:
* Lead a team of Supervisors, Administrators, Planners and Operatives
* Manage, monitor, review and oversee customer satisfaction across the contract
* Ensure that large multi-trade jobs are booked in by the scheduling team and are checked to clarify what trades and timeframes are required
* Responsible for operatives adhering to the attendance, mobile phone, driving, no smoking and alcohol and drugs policies, ensuring that if the policies and procedures are not followed the appropriate action is taken
* Work closely with Commercial team to identify and rectify Invoicing issues affecting contract profit and loss margins
* Ensure Health and Safety compliance in adherence with our Wates Operating Framework
We are looking for an experienced Repairs Manager who:
1. Has Repairs and Maintenance sector experience
2. Has a proven track record in managing large Maintenance contracts
3. Has a proven track record in managing a large and diverse direct labour organisation and Supply Chain.
4. Be fully compliant and has...