Job Title: Internal Sales / Office Administrator
Location: Bromsgrove
Salary: 32,000
Options Resourcing is recruiting on behalf of a well‑established and growing business based in Bromsgrove for an Internal Sales / Office Administrator to join their team. This is a varied and hands‑on role, ideal for someone who thrives in a fast‑paced environment and enjoys supporting multiple functions across a business. You will play a key role in ensuring the smooth day‑to‑day running of the office, supporting internal sales, purchasing, accounts, and general administration while liaising with customers, suppliers, and internal teams.
Key Responsibilities
* Internal Sales & Customer Support
* Manage customer enquiries via phone and email in a professional and timely manner
* Prepare and process quotations, sales orders, and pricing information
* Support the sales team with invoicing and associated documentation
* Maintain accurate customer records using internal systems
* Provide order updates, delivery information, and resolve customer queries
* Support health & safety processes and ISO 9001 procedures
* Purchasing & Supplier Administration
* Raise and process purchase orders in line with company procedures
* Liaise with suppliers regarding pricing, orders, and delivery schedules
* Process Goods Received Notes (GRNs)
* Monitor deliveries and follow up on delays or discrepancies
* Accounts & Finance Support
* Process and check supplier invoices against purchase orders and GRNs
* Investigate and resolve invoice discrepancies
* Maintain accurate financial and purchasing records
* Provide support to the wider finance team as required
* Office & General Administration
* Maintain organised filing systems (electronic and paper‑based)
* Prepare reports, spreadsheets, and general correspondence
* Support daily office operations and administrative tasks
* Liaise with internal departments including finance and operations
The Ideal Candidate
* Previous experience in sales administration, office administration, purchasing, or accounts support
* Strong organisational skills with excellent attention to detail
* Confident communicator with strong written and verbal skills
* Proficient in Microsoft Office, particularly Excel
* Experience using ERP or accounting systems
* Ability to work independently and manage multiple tasks effectively
* Trustworthy, discreet, and reliable
* Proactive and practical approach, someone who takes initiative
* Team player with a positive, can‑do attitude
This is an excellent opportunity to join a supportive and dynamic team where you can develop your skills across multiple areas of the business.
To apply or for more information, please contact us today.
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