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Services manager

Plymouth
Westward Housing Group
Service manager
£30,000 - £45,000 a year
Posted: 21 September
Offer description

Plymouth Parents' Accommodation and Support Service,
37.5 hours per week
Salary: £35,593 per annum
Target Start Date: ASAP
Are you considering a new job, one that provides you with job security, paid enhanced annual leave, Employee Assistance Program with retail discount benefits and opportunities to learn. We have an exciting opportunity for a Services Manager working 37.5 hours per week based in the city of Plymouth.

As Services Manager you will be responsible for the performance, delivery, management and development of high-quality support and housing management. You will ensure services provided to our customers meet their needs and aspirations and comply with the standards and requirements of the organisation, Ofsted, commissioners, housing regulators and the law. The Services Manager plays a vital role in maintaining a culture of high aspiration for the parents and their children to thrive and move on in their lives.

Duties will include:
Delivering a safe and supportive environment for parents and their children to develop independent living skills.

Leading and inspiring your team.

Ensuring the support we provide is person-centred and trauma informed.

Housing management (maximising income and reducing rent arrears).

Budget setting and oversight.

Responsibility for all other aspects of the service.

You will be responsible for ensuring that safeguarding policies and procedures are followed and for risk management and will be working in partnership in a multi-agency setting to promote the safety and wellbeing of the people who live in the service. You will be part of an out of hours on-call support rota (approximately one week in every 16 weeks) and will receive an additional payment (currently £169 per week).

The benefits of working for Westward include:

* A competitive annual salary of £35,593 per annum
* 26 days annual leave + Bank Holidays
* Healthcare plan (Westfield Health) with retail discount scheme
* Company pension scheme - up to 10% of salary
* Work Equipment
* We pay for your DBS
* Casual dress code
* Paid time and a half for bank holidays
* £250 refer a friend scheme
* On site parking.

If you would like to come and work for Westward, please apply today by completing and submitting your online application via our vacancies page. To view the job description, please
click here.
Closing date: 5
th
October 2025
Interview date: 14
th
October 2025
We aim to promote an inclusive environment, which attracts people from a wide range of backgrounds and experiences to advance the service we provide, for the benefit of all our employees and communities we support.

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