SHOP ASSISTANTPart-time 30 hours per week - Term-time only (38 weeks) Varied shift pattern Monday - FridaySalary: £23,492 pro rata (actual £16,227 per annum)Location: NewcastleNewcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College’s provision and acknowledged NSCG’s ‘staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners’ ‘teachers improve their practice based upon the support they receive’ and ‘teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive’.‘ In summary, NSCG is a great place to work and study.To read the full Ofsted report for Newcastle and Stafford Colleges Group, please visit the Ofsted Government website, select Find an Inspection Report and search for Newcastle and Stafford Colleges Group.The group is currently home to a population of over 6,500 full-time students with around 2,000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence.This is an exciting opportunity to join our expanding catering / retail department at Newcastle College. Working in the College shop, duties include serving customers, cash and electronic transaction handling, stock replenishment & control, cleaning and ensuring a tidy working environment for our students and staff. The ability to effectively work unsupervised will also be required during the crossover of shifts.To be successful, you will have previous experience of working in a retail environment, knowledge of cash / electronic transactions and stock rotation / control and have a flexible approach to your working hours. Main Duties and Responsibilities:• To ensure the prompt and efficient service to shop customers.• To maintain high standards of service to all customers.• To ensure high standards of stock display and presentation.• To have responsibility for opening and closing the College shop in the absence of the shop supervisor.Required Skills and Experience:• Has a good standard of general education.• Has previous retail experience in a similar customer service environment• Level 2 Food hygiene.• Has a proven knowledge of cash handling / electronic transactions.• Works with accuracy and pays attention to detail.• A flexible approach to working hours • Has a willingness to undertake further training if requiredWhat’s in it for you?The college offers and excellent benefits package which includes:• Local Government Pension Scheme• Excellent Training and Development Opportunities (supported with a dedicated budget).• Staff parking available• Health-related benefits including subsidised health scheme• On site restaurant facilities and FREE early morning coffee/tea and toastHow to applyTo apply for the role of Shop Assistant please click ‘Apply Now’ to complete an online application form.If you are applying via a jobs board, you will receive an email and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website).The closing date for completed applications is Sunday 5th October 2025.Interviews will be held Monday 13th October 2025.This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act.As an equal opportunities employer, we welcome applications from all sectors of the community.