Job Description
Retail & Customer Experience Associate – Lifestyle Fashion Brand
Location: Chelsea, London
Real Living Wage Employer | Full-Time
The Company
Our client is an independent British clothing brand that has carved out a strong niche in the everyday luxury space. Known for its clean, natural-fabric collections, the brand designs timeless, easygoing pieces that combine style, comfort, and sustainability.
With a growing footprint across physical retail and e-commerce, the brand operates its own stores in London and Bath, trades through select department stores nationwide, and maintains a strong online presence. Now in its sixth year and consistently profitable, the business has shown strong, organic growth year after year.
We’re supporting them in hiring a Retail & Customer Experience Associate to join their close-knit in-store team. This role is ideal for someone who loves fashion, understands great customer service, and wants to work in a people-first environment with real values.
The Role
The successful candidate will become a trusted brand ambassador, helping customers feel welcomed and supported—whether they’re shopping in person, online, or over the phone. This is a hands-on role that ...