Overview
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and maintaining a welcoming environment for all patients.
Responsibilities
* Greet patients warmly upon arrival and assist them with check-in procedures.
* Manage appointment scheduling, confirmations, and cancellations effectively.
* Handle patient inquiries via phone, email, and in-person, providing accurate information regarding services offered.
* Maintain patient records with confidentiality and accuracy using our practice management software.
* Process payments and manage billing inquiries as needed.
* Collaborate with dental staff to ensure seamless patient flow throughout the day.
* Assist with general office duties such as filing, data entry, and maintaining a tidy reception area.
Qualifications
* Previous office experience is essential, preferably in a healthcare or dental setting.
* Strong administrative skills with proficiency in computer applications and office equipment.
* Excellent communication skills, both verbal and written, with a focus on customer service.
* Ability to multitask in a fast-paced environment while maintaining attention to detail.
* A positive attitude and a professional appearance are crucial for this role.
* Knowledge of dental terminology and procedures is an advantage but not mandatory. If you are passionate about providing excellent patient care and possess the necessary skills to thrive in a busy dental practice, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time
Pay: £12.21-£13.00 per hour
Expected hours: 36.5 per week
Work Location: In person