Overview
Join Our Team as a Front Of House Leader at Pret, Unit 100 Cheshire Oaks Designer Outlet, Kinsey Road, South Wirral CH65 9JJ GBR. Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops. As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. At Pret, we invest in your growth through our Training Academy, opening doors to future management opportunities.
Responsibilities
* Lead the team by example, showing genuine care for our customers' happiness.
* Drive high standards every time, from the quality of a coffee to the appearance of a sandwich.
* Create personalized experiences that connect with each customer on a personal level.
* Be the friendly face of Pret, inspiring your team to do the same.
* Delight customers by providing helpful answers to their questions and staying updated on offerings and promotions.
* Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
About Us
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we are dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we dont sell goes to charity. Our coffee is 100% organic and our Coffee Fund supports the next generation of farmers.
Role Details
* Full-time: shifts spread over 5 days, Monday to Sunday. Availability from 6:00am to 11:00pm. Salary £13.31 to £14.56 per hour (inclusive of weekly mystery shopper bonus of £1.25 per hour).
* Flexible shifts.
* Free meals while working.
* Club Pret Membership with 50% off food and 5 free drinks a day.
* Earn an extra £5 when starting between 3am and 5am.
* 28 days paid holiday (pro-rata if part-time).
* Virtual GP.
* Pret benefits including employee discount program (retail, food, restaurants, gym, etc.).
* Free shoes.
* Rewards for outstanding performance.
* Pension scheme.
* Length of service rewards.
* Career growth opportunities through Outstanding training and development (over 85% of managers promoted from within).
* Apprenticeships Level 3 available.
* Access to our internal Opportunity Network to view available Pret jobs within shops and at the Support Centre.
#J-18808-Ljbffr