About The Role:
Role: Operations Administrator
Location: South Kirkby, WF9 3FD
Salary: £27,000
Hours a week: 40 hours per a week
Days of work: Monday to Friday
Contract type: Permanent
At Restore Datashred, we provide secure, compliant, and sustainable data destruction services to thousands of organisations across the UK. As part of the Restore Group, we pride ourselves on delivering exceptional service, operational efficiency, and reliability. Joining our South Kirkby depot means becoming part of a supportive team where every role contributes to keeping our customers’ confidential information safe and our operations running smoothly.
About the role:
We’re looking for an organised and proactive Operations Administrator to support the daily running of depot operations. Acting as a central point of contact, you’ll coordinate customer services, driver activity, route planning, and operational administration. This is a fast‑paced role where strong communication, accuracy, and problem‑solving are essential.
Key Responsibilities:
Coordinate daily depot operations, routes, and service activity
Manage customer enquiries, requests, and issues professionally and promptly
Plan and optimise daily driver routes with depot management
Allocate workloads to drivers and maintain clear communication throughout the day
Support drivers in real time, helping resolve issues and ensuring work is completed
Process operational data including purchase orders, contracts, route updates, and amendments
Identify and correct discrepancies in paperwork, service delivery, or system data
Assist with daily driver debriefs and maintain accurate records
Produce and manage operational and compliance documentation
Support fleet admin including defect reports, tachographs, and fuel receipts
Handle depot administrative tasks such as parking fines, system clear‑downs, and record keeping
Work with management on improving route efficiency, customer satisfaction, and operational performance
Respond to ad‑hoc operational challenges using initiative and problem‑solving skillsAbout You:
Strong written and verbal communication skills
Excellent telephone manner
Customer‑focused with strong organisational skills
Confident using standard software packages and willing to learn new systems
Able to prioritise workload and work under pressure
Discreet, reliable, and detail‑focused
Experience in a fast‑paced, customer‑focused environment
A proactive problem‑solver who works well independently
Some of our benefits include:
Annual Leave – 25 days + bank holidays
Life Assurance – 2x basic annual salary
Bereavement Counselling – Support during difficult times
Free Onsite Parking
Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)
About The Company:
Restore Commitment to Disability Confidence
We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.
As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so