Job Description
Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to manage anti-social behaviour cases and help maintain safe, sustainable communities.Key Responsibilities of an ASB Officer: Manage a caseload of ASB, nuisance, harassment, hate crime, domestic abuse, and tenancy breach cases.Investigate complaints, gather evidence, conduct interviews, and complete risk assessments.Work with residents, police, local authorities, and other partner agencies to resolve cases.Issue warnings, tenancy enforcement notices, and take appropriate legal action where required.Prepare legal documentation, witness statements, and court papers.Attend court hearings, case conferences, and multi-agency meetings.Conduct home visits and estate inspections.Maintain accurate case records and ensure cases are managed within service standards.Provide advice and support to residents affected by ASB.Essential Requirements Previous ASB case management experience within a Housing Association, Local Authority, or social housing environment.Good knowledge of ASB legislation, tenancy enforcement, and safeguarding.Experience preparing cases for legal action and court.Strong investigation, communication, and conflict-resolution skills.Ability to manage a varied caseload independently.Driving Requirement A full UK driving licence and access to a vehicle is essential, as regular travel across Coventry and surrounding areas is required.If this ASB Officer role is of interest, please apply or contactTPBN1_UKTJ