Redruth 37 Hours full time Salary: Circa £30,000 per annum About the job Due to the growth of the team, we are looking for a Junior IT 1st Line Support Engineer to join Coastline's friendly neighbourhood IT Department. Are you someone who enjoys helping people, solving problems, and being the calm, capable first point of contact when IT issues arise? If so, we would like to hear from you. You will be first line IT support for all internal customers and the IT help desk, administer the new user process and provide guidance to users. You will assist in project roll outs, back up procedures and provide general office administration. Please note that although we have indicated the closing date below, we may close the vacancy at an earlier time. We encourage you to submit your application as soon as you can. Closing Date: 10 May 2026 Anticipated interview date: w/c 18 May 2026 What can Coastline offer you If you’re looking to make a difference in a progressive, forward-thinking company, with opportunities to develop a worthwhile career, Coastline is the place for you. Here are just a few of the fantastic benefits we offer to our people: 33 days holiday including Bank Holidays Continuous training and development opportunities Option to purchase additional annual leave Defined Contribution pension scheme, we will match your contributions up to 8.3% Living Pension and Real Living Wage employer Healthcare cashback plan, including dental & eyecare Health and wellbeing program, including access to EAP, Thrive Mental Wellbeing app and company sick pay after 1 years’ service Cycle to work scheme Tonnes of discounts on everything from supermarket shops, to holidays and more About Coastline Coastline Housing is a charitable social landlord serving Cornwall. Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall. That includes social housing for thousands of people across Cornwall, plus shared ownership and rent to buy homes to help people get a home of their own. Our Extra Care scheme in Redruth houses many older people, and our services for anyone experiencing homelessness help hundreds each year who are rough sleeping. Accredited with Investors in People Gold, Investors in Volunteers, a Menopause Workplace Pledge and Disability Confident Leader, we are a proven, people-focused employer, putting customers and colleagues at the heart of what we do. Please notify our recruitment team if you would like: Help accessing the job information; Need the application details in a different format; Require any adjustments to the application process to support any disabilities or different needs you may have If we have advertised for a full-time position but your preference is to work part-time or flexibly, please do give us a call so we can discuss these options with you. While some roles do require a full-time postholder, wherever we can accommodate a flexible way of working we will do so for the right candidate. It is more important to us that we have the right people in our organisation, rather than just people who can work full-time.