Salary:£33k per year
Reference: Care Co- Southport
At Beluga Rox we are looking for an experienced Care Coordinator for our clients Southport.
Our client is a multi-award‑winning large care and support Group that offers a range of specialist complex care and support services. Since starting in 2017 they have gained an enviable reputation as the support and care provider of choice for case managers, commissioners and private individuals alike.
The leadership team challenge itself to be the best in each of the service areas they provide and aim to deliver excellent care, support and outcomes to the people of all ages who they support.
Responsibilities
* Work closely with the Registered Manager, scheduling and coordinating all care visits and serving as the first point of contact for carers, clients, and other healthcare professionals.
* Ensure continuity of care while actively promoting the services that the business offers through face‑to‑face and telephone communication, including arranging and completing care reviews and providing guidance and care support to the client care team.
* Handle general office administration tasks and participate in on‑call management on a rota basis.
* Develop and maintain effective working relationships with clients, the office team, and the wider management team.
* Complete, update and maintain records of care on the digital care record system.
* Manage the activities of a workforce to ensure that the needs of clients are met.
* Provide a crucial link between the client, the care teams and any other parties involved.
* Uphold the good reputation of our client as a quality provider of care services.
* Deliver care as part of the emergency on‑call team, should the situation occur.
* Work closely with all other members of the branch Operations team and across the organisation as needed.
* Liaise with the complex care nursing team to deliver client‑specific training and compete joint assessments with the nursing and branch teams.
Qualifications
* Must drive and have access to your own vehicle as this role will involve travel to meet the business needs.
* NVQ 3 in Health and Social Care or above.
* Self‑motivation and a passion for being the best.
* Experience of working as a carer delivering regulated personal care and support, ideally in the community/home care with complex care experience.
* Experience working in a fast‑paced, high‑volume coordination environment with excellent organisational and communication skills and a strong drive for maximum time efficiency.
* Highly independent and organised.
* Excellent IT skills, including full proficiency in IT packages such as Excel and Word.
* Empathetic and caring nature.
* People‑oriented with good communication skills.
* Team player.
* Ability to problem‑solve.
Benefits
* Salary £33,000 per annum.
* Private medical cover.
* Dress‑down Fridays.
* Free lunch on Fridays.
* Team building activities.
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