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Caseworker - home improvement agency - wmf3048i

Barrow-in-Furness
The Cumbria County Council
Posted: 5h ago
Offer description

The job requirements are detailed below. Where applicable, the skills, qualifications, and memberships required for this job have also been included.


Job details

Job reference REQ00000018647 | Date posted 16/07/2025 | Application closing date 03/08/2025 | Location: BARROW IN FURNESS | Salary: £27,711 - £28,624 | Contractual hours: 37 | Basis: Full time


Caseworker - Home Improvement Agency - WMF3048i

INTERNAL ONLY

Location: Barrow-in-Furness
Contract Type: Fixed term – 6 months


About this opportunity

We are seeking a flexible and dynamic caseworker to join our Home Improvement Agency team in the Furness area, delivering a comprehensive and efficient Home Improvement Service—including the Handyperson Service—and supporting customers through the Disabled Facilities Grant process.

The role involves handling customer enquiries, providing advice, processing grant applications, and supporting the wider team. Applicants must be IT literate, experienced in a customer-focused environment, and able to organise and prioritise workloads effectively to meet deadlines. You will also be part of a collaborative housing team committed to getting the job done.

As this is a secondment opportunity, please ensure you have your line manager’s approval before applying.


What can we offer you?

Working at Westmorland and Furness Council, you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance, and other perks and discounts. For more information, please visit our Careers site: Our benefits | Careers


Would you like to find out more?

For further information about this role, such as responsibilities and essential criteria, please view the attachments below. If you have any queries or would like an informal chat, please contact Sue Drake – Interim Strategic Lead - HIA.


Application and Interview information

Closing date: 3rd August 2025

We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once invited to the interview stage. If you have any concerns or need adjustments, we are happy to discuss this with you.

Westmorland and Furness Council can now offer sponsorship for Skilled Worker Visa applications for eligible roles. For more information, visit: Skilled Worker visa: eligible occupations and codes.


Safer Recruitment & DBS

We are committed to safeguarding and promoting the safety and welfare of children, young people, and adults at risk. This role requires a basic DBS check.


Equality, Diversity, and Inclusion

We aim to improve workforce diversity and promote an inclusive culture. Applications from everyone are welcome. As a Disability Confident Leader, disabled applicants meeting the essential criteria are guaranteed an interview. We also offer guaranteed interviews to Armed Forces personnel, veterans, and those in care or care-experienced under 24 years old who meet the essential criteria.

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