The Brand
A much-loved UK lifestyle retailer with a strong heritage and a loyal customer base. Known for their distinctive style and quality, they bring a unique mix of fashion and lifestyle products to market. With community and creativity at their core, they're passionate about putting customers first while building an inclusive and supportive culture for their people.
The Role
We're looking for a visionary Head of eCommerce to take full ownership of the brand's digital strategy and deliver an exceptional online customer experience. This is a high-impact leadership role, responsible for driving eCommerce performance, optimising trading, and leading a talented digital team to deliver best-in-class execution. You'll oversee everything from online merchandising and UX to digital marketing and customer journey optimisation, ensuring seamless integration across all channels. With a strong commercial focus, you'll be accountable for hitting revenue and growth targets while continuously evolving the brand's digital presence to stay ahead in a competitive retail landscape.
The Person
You'll be an accomplished digital leader with significant eCommerce experience in retail, ideally within fashion or lifestyle. Strategic yet hands-on, you'll have a proven track record in driving online growth, managing budgets, and leading high-performing teams. You'll bring strong knowledge across trading, digital marketing, and UX, with the ability to translate data and insights into actionable strategies. Commercially astute and customer-obsessed, you'll know how to balance creativity with results, inspiring your team and senior stakeholders alike. Above all, you'll be a collaborative leader who thrives in a fast-paced environment and is passionate about delivering digital excellence.
The Offering
* Up to £130K, DOE
* Generous holiday allowance
* Staff discount across all products
* Pension scheme and wellbeing support
* Learning & Development opportunities
* Regular socials and a supportive, creative culture
* Based in London - 3 days a week in the office