Pongees is looking for a Customer Service Assistant with a lively personality, good telephone manner and written and spoken English, to help designers and fabric buyers with their purchase of luxury silks from our company.
Established more than 90 years ago, Pongees has a loyal following of customers from all over the world, and with more than 400 five-star reviews for our customer service, the successful applicant will play a key role in ensuring Pongees maintains this high level of service.
There are currently three members of the customer service team, all of whom have been with the business for several years. The successful candidate will shadow the team member who is taking maternity leave, during which they will receive training on our customer relationship management system and be educated on the basics of silk fabrics.
The job is based at our headquarters in Dartford (car parking available), with the possibility of occasional working from our showroom in Shoreditch, London.
Profile:
* No experience is necessary
* A quick learner
* A lively personality
* A good telephone manner
* Conscientious and motivated
* Good written and spoken English
* Computer literate
* Confident using Outlook and Word
* A team player
* An interest in fashion/textiles
Application
Apply with a CV and a cover letter outlining your suitability and interest.