Technical Manager - ServiceNow - (Financial Services)
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Overview
At EY, you’ll have the opportunity to build a unique career with global support, an inclusive culture, and cutting-edge technology. We value your voice and perspective to help us improve and to create a better working world. Join us to support our clients’ digital transformation by delivering strategic solutions on the ServiceNow platform.
Key Responsibilities
* Lead projects and initiatives to deliver value through ServiceNow and its modules, including IRM.
* Facilitate workshops to understand client challenges and demonstrate solutions.
* Contribute to technical and functional solution development and sales.
* Support and develop client teams to achieve outstanding outcomes.
* Establish effective ways of working to ensure project success in an engaging environment.
* Maintain quality and assurance standards throughout project lifecycle.
* Manage deadlines and deliverables individually and as a team leader.
* Build and maintain strong client relationships.
* Participate in knowledge sharing across teams globally.
* Coach and mentor team members, acting as a positive role model.
Skills and Attributes
* Growth mindset with a collaborative approach.
* Strong communication skills and confidence at different levels.
* Relationship-building and impact creation skills.
* Resilience and adaptability in challenging situations.
* Self-motivated with the ability to work independently and in teams.
* Willingness to travel as required.
Minimum Qualifications
* Experience with ServiceNow, including IRM modules.
* Proven track record of delivering ServiceNow solutions on time.
* ServiceNow Certified Administrator and CIS certification in modules like GRC or HR.
* Experience managing stakeholders and teams.
Preferred Qualifications
* Previous experience in consulting or in-house roles with ServiceNow projects.
* Experience in Financial Services sector.
* Knowledge of other SaaS/PaaS tools.
Additional Information
We seek individuals with integrity, collaboration skills, and a growth mindset. We offer competitive rewards, flexible working, continuous learning, leadership development, and an inclusive culture. If you meet the criteria, apply promptly.
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