Service Administration Assistant
Location:Reading
Salary:£22,932 per annum
Hours: 14per week (2 days Wednesday & Thursday - 9am to 5pm)
Contract: Permanent
Do you have an excellent telephone manner and experience in general administration duties? If you would love to be part of a team providing crucial assistance to vital services,read on...
You will assist the Health and Care Services in Berkshire and the wider Business Support team across the South and Channel Islands.
What will a day in the life of a Service Administration Assistant involve?
* Providing efficient, professional assistance to colleagues, members of the public and external organisations.
* Being confident answering telephone enquiries.
* General administrative duties, including dealing with incoming and outgoing emails.
* Organising meetings and taking notes.
* Data entry and preparing reports with great accuracy.
What do you need to be a successful Service Administration Assistant?
* Strong communication skills.Ability to deliver clear communications both verbally and in writing.
* Experience in dealing with telephone enquiries in a competent manner.
* Enthusiasm about customer service whilst maintaining great attention to detail.
* Excellent administration skills.
* IT literacy, particularly with Microsoft packages.
You will be working between British Red Cross office in Reading and Reading Borough Council offices. You must have the ability to work autonomously as well as part of a greater team.
Interested?The closing datefor your application is 23.59 on 22nd July 2025.
In return for your commitment and expertise, you’ll get:
* Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension scheme:Up to 6% contributory pension.
* Flexible working:We do our best to accommodate your preferred work style.
* Learning & Development:Wide range of career opportunities + comprehensive learning.
* Discounts:Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing Support:Access to mental health and wellbeing assistance.
* Team Working:Support our mission in a collaborative team.
* Cycle2Work:Lease a bicycle through the scheme.
* Season ticket loan:Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.
Together, we are the world's emergency responders
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