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About The Position
With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays, addressing customer inquiries, and running an efficient checkout process, our associates create memorable customer experiences while supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”
As a Retail Associate, you will represent our Company, Brands, and products to consumers. You will serve consumers, share product information, and help them find products matching their needs. Retail Associates support product flow into the store and onto the sales floor, ensuring accessibility and representation. You will contribute to store profitability through accurate and efficient processes and assist the Store Leadership team in supporting our mission.
How You’ll Make a Difference
* Maintain store and visual merchandising, cleanliness, and safety standards; restock merchandise from stock rooms and inventory locations.
* Perform cash register transactions (sales, returns, exchanges) accurately; connect consumers to loyalty programs.
* Support store profitability by receiving and processing products efficiently.
* Respond to customer questions about products, features, benefits, and availability; ask questions to understand their needs and assist with buying decisions. Uphold Columbia Sportswear values to enhance the customer experience and teamwork.
* Acquire knowledge about products, policies, procedures, and programs for daily operations.
You Have
* No specific education required; High School Diploma or GED preferred.
* 2 years or less experience in a related role.
* Experience interacting with and serving customers.
* Skill operating Inventory and POS systems and retail software tools.
* At least 16 years old.
Job Conditions
* Active environment requiring movement; may involve lifting up to 40 lbs., using specialized equipment, and exposure to dust and noise.
* Occasional work in various locations.
* Clear communication skills.
* Flexible retail schedule, adaptable seasonally and based on business trends, adhering to legal requirements.
This description outlines the general scope and functions of the role, not an exhaustive list of duties.
Additional Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industry: Retail Apparel and Fashion
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