Our client brings together two pioneering companies into one powerful Smart Manufacturing division. They are redefining how the world's leading manufacturers design, measure, inspect, and optimise their production processes.
One is a global leader in machine vision systems, inspection technologies, and AI-powered solutions. With hundreds of systems installed worldwide. They have earned a reputation for precision, innovation, and trust, driving factory automation across sectors from medical devices to advanced electronics.
The other is a measurement and metrology specialist supporting industries including aerospace, automotive, energy, and precision engineering. They help manufacturers increase productivity, improve efficiency, and embrace automation across quality and production processes.
They are now seeking a high-calibre individual who will help them grow to the next level. The ideal candidate will be someone who has been there, done it, and knows what it takes to build, scale and carry people along with them by communicating successfully and being clear in their direction.
Reporting to the MD Smart Manufacturing Division, you will be a member of the senior team charged with the performance and growth of the Division – meeting metrics for financial performance, delivery of products and services, customer support and service, and establishing superior modes of working across the Division and across sites. Charged with delivering outstanding performance and setting the standards for all to meet.
Please note this role is based fully on-site in Gloucester and will require time on-site in Didcot.
Main Duties & Responsibilities:
* Logistics and Fulfilment – ensure that elements of orders are scheduled and delivered to meet expectations set internally and with clients
* Distributors – work with supply partners to ensure delivery to agreed timescales, and maintain a positive dialogue in keeping things on track
* Service and Support – manage the team of engineers engaged in Installation, Calibration, Repair, Maintenance and Customer Support in adherence with deliverables and established service contracts
* Quality – responsibility for quality processes, conformance and adherence to recognised ISO standards and other market accreditations
* Supply Chain – assist in the selection of partners for elements of solutions, forecasting deliverables and driving performance of the supply chain to meet the requirements of specification, timing and cost
* Buildings and Facilities – responsible for the specification, upkeep and housekeeping of the buildings across the Division's sites in the UK and Ireland, and ownership of the requirements as they scale
* IT / Security / H&S – coordinating with Group IT and other central functions, ensuring they are operating effectively and in conformance with agreed practices
* Vehicles – implement the structure and commercial realisation of fleet and company car management for the Division
* Risk – maintain a Divisional risk register to ensure that the business is informed of risks to operations, and advise accordingly on any required mitigations or actions as a result
* Quoting and Margin Management – ensuring accuracy of quotes for elements of service relating to bids, and the delivery of successful bids to quoted costs and margins – minimising any incremental costs and rework
* Order to Revenue Conversion – take responsibility for the order specification and timely conversion of orders to revenue within the division: setting KPIs; ensuring clarity and definition of deliverables; and accurately forecasting lead times agreed with clients
* Projects to Products – have a mindset of maximising the output of development projects – build one, sell many. Help drive the business towards Productisation and repeat sales
* Monitor and Report – track performance to targets, delivering against costs and margins. Establish routine reports and KPIs to track performance and ensure continual improvement
* Collaborate – work with internal Sales and Technical / Engineering teams, to ensure coherence of offer, setting client expectations with clarity and to agreed deliverables and standards
* Lead – Manage a team of people across Operations, Service, Production and Quality. Hold a key presence within the management team and manage upwards
* Build – be prepared to establish the operational aspects behind the growth engine of the business
Previous Experience/Qualifications:
* Educated to degree level in an Engineering discipline with compelling experience in Manufacturing / Precision / Quality environments in Metrology and/or Vision disciplines
* Must be a demonstrably hands-on person who is willing to roll up their sleeves to get the job done.
* A leader in the business, the leader of the team, and – importantly – also a member of the team. Someone for whom no job is too small
* An Operations professional who may have a background in Logistics, Supply Chain, Delivery, Projects or any aspect relating to the successful operation and scaling of a business in an Engineering environment that is driven by specification, exactness, quality, high-frequency production and micrometre precision
* Proven track record of creating and driving a Delivery function, growing a business and structuring the processes that ensure effective performance.
* Experience of managing 'at the coalface' with installation and calibration engineers – you must understand the language of precision engineering
Additional Information:
* Please note this is a full-time, permanent role working fully on-site Monday to Friday
* 10% personal performance bonus
* 25 Days holiday allowance + Bank holidays
* Quarterly company away days
* Vitality Health Package
Please contact Matt Hartwell on or email your CV to for a confidential chat.