Red Recruitment is seeking a motivated Customer Service Team Leader in Norwich to lead a high-performing team dedicated to outstanding customer experiences. The role includes overseeing day-to-day service delivery, coaching, and managing performance, with a focus on customer retention.
The position requires leadership experience in a contact centre environment, excellent communication skills, and a commitment to operational excellence. You will enjoy a flexible working schedule and an array of employee benefits, including discounts and a pension scheme.
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