You will be working with our Sales, Operational & Contract Logistics Teams to handle our daily E-Solutions service requirements. This position requires good planning & organisational skills to prioritise daily requests and attention to detail. We work closely with parcel carriers such as DPD, Royal Mail, DHL, UPS etc.
Duties include but not limited to:
* Carrier invoice reconciliation
* Issue invoices to customers
* Issue credit notes for parcels lost or damaged in transit
* Update carrier and customer rate cards
* Assist with creating customer rate cards for new customers based on agreed rates
* Update rate cards within shipping platform
* Create/Update SOP’s relating to invoicing
* Review weekly/monthly statements Issue carrier quotes
* Internal reporting
* Ad Hoc admin
Skills and experience required:
* Experienced in MS Suite applications including Word, PowerPoint, Excel and Outlook
* Excellent verbal and written communication skills with a proven history of providing
* Customer Service Organisational and time management skills
* Ability to multitask and prioritise tasks effectively
* Reliable and punctual with a strong work ethic
* Attention to detail with the ability to prioritise and efficiently manage workload
* Any other ad hoc tasks as and when required and instructed by the Line Manager