Dynamics Support Consultant
Up to £35k + Benefits | Lincoln Based | Hybrid Working Available
My client, a well-established end user based in Lincoln, is looking for a proactive and enthusiastic ERP / Dynamics Support Consultant to join their internal IT team. This is a great opportunity for someone with strong Dynamics 365 Business Central or general ERP knowledge to provide hands-on support and contribute to the continued improvement of core business systems.
Role Responsibilities
* Provide day-to-day support for internal users across Dynamics 365 Business Central or other ERP platforms
* Manage and resolve incoming support tickets related to system functionality and user queries
* Work closely with departments including finance, sales and operations to troubleshoot and resolve ERP issues
* Support configuration tasks, data maintenance and basic system changes
* Liaise with external support partners and vendors for escalated technical issues or customisations
* Maintain documentation on recurring issues, fixes and user guides
* Assist with onboarding and training of new users on ERP processes and best practices
* Support testing and rollout of new features, updates and integrations
Knowledge & Skills
* Experience supporting ERP systems such as Dynamics NAV, Business Central
* Good understanding of finance or operations workflows
* Strong analytical and problem-solving skills
* Excellent communication and stakeholder engagement abilities
* Attention to detail with a proactive attitude toward learning and improvement
* Experience working in an end-user environment is preferred
What's on Offer
* Salary up to £35,000
* 25 days holiday plus bank holidays
* Opportunities to progress into systems analyst or ERP project roles
* Friendly and supportive team environment
* Comprehensive benefits package