Full-time hours
Weekends availability is required
Hours: 11PM to 7AM or 10PM to 6AM
Tasks
* Fire walks throughout the night, making sure corridors and exits are clear, front doors locked
* Ensure the cleanliness and tidiness of all public areas, including lobbies, hallways, and restrooms
* Vacuum carpets, sweep and mop floors, and dust furniture
* Move linen to the linen stores on different floors
* Empty trash bins and replace liners as needed
* Clean and sanitize surfaces, such as door handles and handrails
* Assist with the setup and breakdown of meeting rooms and event spaces
* Respond promptly to guest requests for assistance
* Maintain inventory of cleaning supplies and notify management when replenishment is needed
* Follow all safety protocols and procedures to ensure a safe working environment
* To watch for unusual, illegal, or dangerous activities occurring on the premises
* To watch CCTV screen at the reception desk with occasional tours around the building
* To report every entrance on an hourly basis
* To ensure the back and front doors are locked
* To surveil car park entrance and to ensure nobody come into the building illegally
* through the parking area
* To do smoke test
Requirements:
* Previous experience in a similar role within the hospitality industry is preferred
* Excellent customer service skills with a friendly and approachable demeanor
* Strong attention to detail and ability to work efficiently in a fast-paced environment
* Basic phone etiquette skills for effective communication with guests and colleagues
* Ability to work well both independently and as part of a team
* Flexibility to work various shifts, including weekends and holidays
Requirements
Required Skills and Qualifications:
* Efficiency
* Honesty/integrity
* Attention to detail
* Proactivity
* Enthusiasm
* High standards
* Flexibility
Recruitment Checks
* ID Card
* Proof of Address
* Work Permit (for non-UK citizens)