Senior support worker

About the role

A dedicated and experienced Lead Senior Support Worker with a strong background in providing leadership, mentorship, and operational support within specialist care services. Proven ability to uphold regulatory standards, ensure high-quality care, and foster professional relationships with external agencies and families.

Reports to: Home Manager

Key duties and responsibilities

Support the Home Manager in leadership and operational duties.
Supervise and mentor Senior Support Workers.
Ensure compliance with CQC, Local Authority, and Health & Safety regulations.
Participate in the local on-call system and manage staff rotas.
Promote person-centred care and communication.
Oversee medication management and stock control.
Conduct staff interviews, training, and performance reviews.
Maintain accurate care documentation and review care plans monthly.
Liaise with contractors and suppliers to ensure value for money.
Attend social reviews and support incident reporting.

Skills and attributes

Leadership & Team Supervision
Regulatory Compliance
Person-Centred Care
Staff Training & Development
Rota & Resource Management
Communication & Relationship Building
Incident & Complaint Handling
Budget Awareness & Revenue Monitoring

What will you gain?