Overview
We are seeking a highly experienced Security Supervisor to join Southern Water team. This role is crucial to maintaining our high standards and ensuring the smooth operation of our facilities. The successful candidate will be responsible for overseeing various administrative, financial, and operational tasks, ensuring compliance with industry standards specific to the water sector, and supporting our team with expert knowledge and leadership. Experience in managing security operations in a utility environment is preferred, but not limited to. FOH Management: Experienced in managing front-of-house operations.
Key Responsibilities
* Manage security operations and protocols.
* Conduct regular building inspections to ensure safety and compliance.
* Control documents such as AI’s, risk assessments, and incident reports.
* Maintain a strong focus on customer service, ensuring all interactions are professional and effective.
* Oversee and manage clearance procedures and processes.
* Supervise daily security team operations, ensuring efficient task completion.
* Enforce security policies and procedures to safeguard the organisation and its assets.
* Perform security risk assessments to identify and address potential risks and vulnerabilities, crafting strategies for risk reduction.
* Monitor surveillance and alarm systems, swiftly responding to security breaches or incidents.
* Liaise with law enforcement, emergency services, and relevant stakeholders during security emergencies.
* Educate and train security personnel on protocols and emergency response plans.
* Inspect security equipment (CCTV, access control, alarms) to ensure proper functioning and upkeep.
* Investigate security incidents, accidents, and breaches, preparing comprehensive reports with improvement recommendations.
* Collaborate across departments to integrate security measures into all operational facets, including events, facility management, and employee safety.
* Follow security trends, technologies, and regulations, providing recommendations for system and procedural enhancements.
Qualifications & Requirements
* Candidates must have their own means of transport, such as a car, motorbike, or bicycle, as there is no public transport available near the site.
* More than 2 years’ experience as a SIA Door Supervisor.
* SIA CCTV License required.
* Advanced proficiency in Excel and strong experience in comprehensive reporting.
* Excellent organisational skills, attention to detail, and ability to work independently and as part of a team.
* Strong written and verbal communication skills for clear interaction with stakeholders at all levels.
* Proactive problem‑solving and a proactive approach to addressing potential security issues before escalation.
* Consistency in seeking improvements in security processes and team efficiency.
* Flexibility to manage security operations during non‑standard hours, including nights and weekends.
* Customer‑focused mindset essential to ensure tenants and clients feel secure.
* Operational efficiency: ability to manage payroll, billing, and purchase orders efficiently.
* Right to work in the UK; evidence required.
Benefits
* Generous holiday allowance.
* Company share scheme.
* 2 paid volunteering days a year.
* Cycle to work scheme.
* Season ticket loan.
* Employee assistance programme.
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