Consults and leads projects for a wide range of technology related issues for customers to meet their business objectives, while adhering to standards and processes for QAD manufacturing and assembly plants. Type of work includes: Solution Governance, Solution Design, Solution Estimating, Deployment, Optimization and Level 4 Support of all QAD templates.
Solution Governance & Deployment
* Ensuring solution design is consistent with defined EA and/or P2P application roadmaps
* Ensuring solution design accounts for and is consistent with P2P lifecycle management
* Performing validation and sign‑off of 3rd party deliverables (i.e., coding, testing, documentation)
Design
* Gathering business requirements
* Documenting functional and technical specifications for solution development
* Documenting master data requirements for solution development, testing, and execution
* Documenting test scenarios for solution validation (unit, integration, and UAT)
* Representing solution design in integrated design reviews prior to development hand‑off
Level 4 Support
* Providing process and deep technical support to facilitate resolution of production incidents
* Ensuring change requests are appropriate and consistent with application roadmaps
Communication
* Working with Cat partners, GIS peers, and 3rd party providers
* Providing weekly updates regarding status, risk, issues to BU and GIS leadership
Optimization
* Identify and train facilities to utilize template solutions
Qualifications
* Bachelor's degree in IT or another technology related degree
* Knowledge of current QAD architecture as well as QAD's technical direction and long‑term roadmaps
* Working background in Manufacturing, Manufacturing Engineering, Mfg Quality and Machine Maintenance
* IT experience, along with ERP related experience (can be concurrent)
* Digital Manufacturing or Shop Floor experience
* Strong customer focus and ability to influence
* Ability to quickly understand technology changes and drive advancement within the organization
* Ability to understand both technology and business domains
* Knowledge of business operations including the technical infrastructure and general business processes
Benefits
* 25 days annual leave
* Up to 18% bonus
* Contributory pension scheme – Caterpillar will double employee’s contribution up to 10%
* Contributory share scheme – Caterpillar will match 50% of employee’s contribution
* Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase
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