Quest Search and Selection is looking for a passionate and results-driven Assistant Manager to support the Store Manager in their flagship store. This role will be leading a high-performing team in delivering an exceptional customer experience, and operational success, in the heart on the West-end of London's premier shopping destination
The company is partnering with an internationally renowned luxury retailer with an 85-year legacy, continuing to expand across Europe and Asia.
Role and Responsibilities of this Flagship Assistant Manager:
* Support Sales & Performance Goals – Assist in achieving and exceeding sales KPI targets while maintaining budget efficiency including rotas vs sales plan.
* Deliver Exceptional Customer Experience – Build strong customer relationships, encourage repeat business, and uphold luxury service standards.
* Team Development & Motivation – Assist in training, coaching, and inspiring the team to achieve success and also manage underperformance.
* Operational Excellence – Help manage stock levels, minimise shrinkage, and ensure compliance with company policies.
* Visual Merchandising & Promotions – Support the implementation of promotional campaigns and maintain a visually appealing store environment.
* Strategic Decision-Making – Utilize KPIs and sales data to identify areas for improvement and optimize store performance.
Qualifications Required for this Flagship Assistant Manager::
* Minimum of 2+ years as an as a supervisor, keyholder or team, department deputy or assistant management experience.
* Having central London experience within the west-end or shopping centre environment is desirable .
* Passionate about delivering an exceptional shopping experience.
* Ability to support and motivate a team to achieve their best.
* Comfortable using KPIs and sales data to drive business decisions.
* Experience with reporting and data analysis would be an advantage.
* Physical stamina required as regular bending and lifting as stock rooms are on various store levels
Benefits of Joining this Flagship Assistant Manager :
* Salary up to £32,000
* Monthly performance-based bonus
* Generous holiday allowance
* Exclusive staff discounts on luxury products
* Pension, Employee Assistance Programme & Well-being Support
If this opportunity sounds like you & to be part of a luxury group, then please apply today.