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Senior Litigation Paralegal
Department: Debt Recovery
Employment Type: Permanent - Full Time
Location: Leeds
Description
As a Senior Litigation Paralegal you will play a vital role within our Recoveries department by assisting in the management and progression of possession claims through the County Court. You will ensure that clients, represented by Flint Bishop, receive pro-active, consistent, and efficient levels of service.
The role is full time, Monday to Friday 37.5 hour per week at our office in Leeds. Reporting to the Litigation Team Manager and overall reporting to the Director of Operations, Collections & Recoveries.
Key Responsibilities
* Assist with the production of monthly MI and submission of other client reports.
* Assist with work quality checking and end to end case reviews.
* Deputise in the absence of the Litigation Team Manager.
* Assist with operational and business projects.
* Provide guidance, feedback and training to Trainees where required, passing queries you are unsure of to your team manager for guidance.
* Handling own caseload of files from initial instruction through to obtaining possession or instructions from our client to close our file.
* Working to service standards agreed with our lender clients
* Updating client systems to reflect the activities we have performed
* Assisting with client reporting and management information
* Deal wherever possible with routine client enquiries and communications.
* Identify areas that may benefit from improvement and communicate them to your team manager.
Undertake elements of fee earning work under supervision, in particular:
* Creation of matters on our case management system;
* Obtaining documents from the Land Registry and other sources, and checking that it is appropriate to commence possession proceedings;
* Issuing possession proceedings both via PCOL and manually;
* Preparation of electronic bundles, witness statements and agents instructions for possession hearings;
* Processing agents reports and court orders;
* Enforcing possession orders and liaising with third party agents to attend evictions;
* Confirming that possession of properties has been obtained to clients and other parties;
* Dealing with applications: to suspend warrants for possession; leave to enforce possession orders; leave to re-instate adjourned possession claims; and other miscellaneous application as required;
* Identifying cases that have or are likely to become 'non-standard' and making your Team Manager aware of these;
* Dealing with incoming telephone calls and correspondence from borrowers and their representatives, and seeking to rehabilitate and avoid possession wherever possible;
* Making outbound telephone calls to borrowers, clients and other parties;
* Following call models prescribed by our lender clients or the Department
* Ensuring that we comply with regulatory (FCA MCOB) and legislative (CPR) requirements at all times
Skills, Knowledge and Expertise
You will:
* Demonstrate focus and commitment to work duties.
* Preferably have experience working as a Paralegal and handling a caseload autonomously.
* Display a professional and assertive approach.
* Have excellent organisational skills.
* Be self-motivated with a high level of enthusiasm and commitment.
* Demonstrate excellent communication and interpersonal skills.
* Able to operate flexibly and as part of a team.
Disclosure will be required in the event that a position is offered.
Financial checks will be required in the event that a position is offered.
Benefits
What we offer?
* Competitive salary
* Bonus potential
* Career development opportunities
* 25 days holiday plus bank holidays
* Options to buy & sell 1 week's holiday
* 1 week's holiday carry over
* Extra day off for your birthday
* Staff card discount scheme for local shops
* Social days and evenings on the firm
* Staff discounts on legal services
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