Job Description Due to continued growth our Mansfield site are now recruiting for a Stock & Systems Administrator to join our team on a full time permanent basis! As a Stock & Systems Administrator you will support the operation in the efficient handling of all administrative processes and procedures supporting the Warehouse and Customer. Salary: £24,604 per annum. Working hours: Monday to Friday, 5:45am-13:45pm/13:45pm-21:45pm, rotating. Key Duties of a Stock & Systems Administrator: Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes. Respond to a wide range of customer queries promptly, providing solutions where possible or escalating to Operations Supervisor as required. Ensure customer & supplier information is kept up to date on the WMS system. Communicating with customers via a variety of channels, including phone, email in an appropriate, professional manner. Liaising with relevant departments – internal/external. Update internal WMS system with account changes and notes. Cross-checking supplier activity against bookings. Liaise with suppliers and internal departments for lead time updates for orders. Notify management of any non-compliant issues as they arise. May be required to perform other duties as assigned.