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Mandarin/chinese-speaking verifications subject-matter expert

Bournemouth
Jr United Kingdom
Posted: 24 August
Offer description

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Mandarin/Chinese-speaking Verifications Subject-Matter Expert, Bournemouth

Client: Hays

Location: Bournemouth, United Kingdom

Job Category: Other

EU work permit required: Yes


Job Views:

2


Posted:

22.08.2025


Expiry Date:

06.10.2025


Job Description:

About us
We are one of the fastest-growing online marketplaces in the world, building a fair, transparent, and trusted platform where buyers and sellers thrive. Our mission is to shake up eCommerce with integrity, innovation, and momentum.
About the Role
As our Verifications SME, you'll be the authority on seller eligibility, fraud detection, and due diligence. You'll review applications, identify red flags, and guide Verification Administrators. You'll also improve verification processes and stay ahead of risks. If you love data and making judgment calls, this role is for you.
What You'll Be Doing

* Conduct reviews of seller applications and documentation
* Ensure legitimacy through due diligence checks
* Escalate tricky cases
* Refine verification criteria
* Analyze data using Salesforce and Excel
* Collaborate to improve processes
* Mentor Verification Administrators

What You'll Bring

* Strong analytical skills and attention to detail
* Proficiency in Excel
* Experience with Salesforce or similar CRM
* Clear communication skills
* Ability to make independent decisions
* Organizational and multitasking skills
* Experience in eCommerce or online marketplaces

Why Join Us?
Join a dynamic team valuing trust, transparency, and innovation. Shape processes, influence decisions, and make an impact. Be the expert keeping our marketplace safe and ahead.
Schedule & Compensation
Monday to Friday, 37.5 hours
£30,000
Hybrid if local to Bournemouth, remote possible
Application Process
Click 'apply now' with your CV or contact us for a confidential discussion.
For other opportunities, contact us for career advice.

Hays acts as an employment agency. By applying, you accept our T&Cs, Privacy Policy, and Disclaimers at hays.co.uk

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