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Office manager

Brentford
Ajar Technology
Office manager
Posted: 5h ago
Offer description

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The Office Manager will play a key role in ensuring the efficient day-to-day running of the Brentford office while supporting operational and project functions across the business. The role includes coordinating office services, supporting accreditations and compliance, managing administrative workflows, and acting as a vital link between internal teams, engineers, suppliers, and clients. The successful candidate will be highly organised, proactive, and confident managing multiple responsibilities within a fast-paced environment.

Responsibilities

·Schedule and coordinate Preventative and Reactive Maintenance visits in line with NSI guidelines and client SLAs.

·Book return visits and manage subcontractor appointments, ensuring engineer efficiency and compliance with client expectations.

·Liaise with clients to confirm appointments, resolve scheduling issues, and maintain positive relationships.

·Ensure all data and documentation is accurately recorded in the CRM system, including asset registers and job records.

·Process and track remedial quotations and invoicing, ensuring alignment with service agreements and contract terms.

·Monitor engineer paperwork and timesheets, verifying completion and raising any discrepancies.

·Manage the daily operation of the Brentford office, including supplies, facility upkeep, workspace allocation, and basic IT/equipment coordination.

·Act as the main point of contact for all office-related queries and contractor engagements.

·Maintain a clean, safe, and professional working environment in accordance with Health & Safety legislation.

·Support the preparation and ongoing documentation for NSI Gold, ISO 9001, ISO 14001, and other relevant accreditations.

·Keep H&S records up to date (e.g. fire safety checks, risk assessments, first aid provision) and ensure compliance with internal policies.

·Track expiry and renewal dates for key certifications, insurances, and subcontractor documents.

·Assist in audit preparation and the implementation of any corrective actions or continuous improvement measures.

·Coordinate staff onboarding tasks, including desk setup, access control, and induction materials.

Requirements

·Minimum 2 years' experience in office administration, coordination, or management – ideally within a technical or engineering setting.

·Strong IT skills, including Microsoft Office and experience with CRM systems.

·Excellent organisational and multitasking ability.

·Confident communicator with experience, liaising across multiple departments and with external clients.

·Able to work proactively and independently with a strong attention to detail.

·Demonstrated understanding of compliance, audit, or facilities processes.

·Full UK working rights.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Administrative
* Industries

IT Services and IT Consulting

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