Overview
Role: Assistant Manager at Halfords Garage Services, in one of our Fusion centres in the UK. You’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability with a firm focus on the customer journey. You’ll divide your time between the workshop with technicians and assisting the Centre Manager with daily sales and customer service.
Responsibilities
* Work alongside the Centre Manager to provide leadership and drive profitability.
* Divide time between workshop activity and assisting with daily sales and customer service.
* Support delivery of an excellent customer experience and maintain operational standards.
Qualifications
* Experience / ability to deliver high customer satisfaction and experience through effective management.
* Experience / ability to deliver coaching/training to colleagues.
* Technical/mechanical ability or experience.
* Experience meeting compliance standards across Health and Safety.
* Excellent communication skills, verbally and written.
* IT Proficient, with willingness to learn in-house systems.
* Good time management.
* A current valid driving licence.
Benefits
* Maximum amount £33,100 per annum
* Average uncapped bonus of £7,100 per year (with potential to earn more)
* 5 days a week
* Refer a friend scheme – T&C’s Apply.
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in Autocentres and 25% off most Halfords products in retail stores
* Discounts on groceries, shopping, insurance, days out, restaurants and more
* Family & Friends Discount Events
* Trade Price Bike purchase & enrolment in the Cycle to Work Scheme
* Financial planning support via Wagestream – access up to 30% of salary in advance
* GP Access, 24/7
* Share save scheme with a 20% discount on shares
* Health Cash Plan for wellbeing services and claim back healthcare costs
* Pension Scheme & Life Assurance
* Opportunity to progress career with hybrid training including ATA & MOT Tester Qualifications
We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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