L&D Supplier Relationship Manager
Guidant Global | Hybrid (Luton) with occasional travel to Stevenage
Salary: Competitive + Attractive Benefits Package
Guidant Global is expanding our partnership with a leading defence client, launching a new Learning & Development administration service. We're looking for an L&D Supplier Relationship Manager to oversee supplier onboarding, performance, and relationships across a high‑volume, high‑impact training environment.
What you'll do
* Onboard new suppliers and ensure understanding of processes, SLAs, and compliance requirements.
* Manage supplier performance through KPIs, data analysis, and regular business reviews.
* Build strong, trusted relationships with suppliers and internal partners.
* Conduct escalations and implement corrective actions.
* Support sourcing of new suppliers based on our defence client's training needs.
* Ensure compliance with contractual and security standards.
* Collaborate closely with L&D operations, procurement, finance, and onboarding teams.
* Identify innovation and continuous improvement opportunities.
* Maintain service quality and accuracy across a high‑volume L&D environment.
Essential
* 2+ years' supplier/vendor management or procurement experience.
* Excellent relationship‑building skills.
* Strong analytical and problem‑solving ability.
* Understanding of contracts, SLAs, and compliance.
* Eligible for Security Clearance (SC).
* L&D or training environment experience (desired).
Why join us?
Be part of a brand‑new service line, working with a supportive team that champions innovation, ownership, and meaningful impact. Strong development opportunities into senior supplier or client services roles.
Apply now
If you're passionate about supplier excellence and want to shape a new L&D service for a world‑class organisation, we'd love to hear from you.
We welcome applications from individuals requiring varying levels of flexibility, our supportive and highly experienced team will provide you with the full details of the role.
We are guaranteed an interview if you can demonstrate that you can meet the role requirements above and have a disability /long-term health condition - just tell us when applying for the role. Our interview guarantee also applies to any current reservists, ex-armed forces personnel or forces spouses applying. We also recognise the value people with previous convictions can bring to society and are proud to be a "Ban the Box" employer.
We genuinely care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives and experiences to work with us. We cannot, and will never discriminate against anyone based on race, ethnicity, national origin, colour, sex, gender identity, gender reassignment, sexual orientation, religion, beliefs, disability status, family or parental status, age, marriage and civil partnerships, pregnancy and maternity. At Guidant Global everyone has the freedom to give their opinion, build their career path and be part of a cooperative and supportive team. If you need any reasonable adjustments at any stage of the application or interview process please do let us know. In your application please feel free to note which pronouns you use.
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