Amazing opportunity for a Senior Tour Organiser to join a great company in London who specialise in European cultural tours, you will be working on your own tours: so excellent administrative and communication skills are essential. The ideal candidate will have at least eight years' experience in organising special interest tours to Europe, tour leading, a passion for travel and understanding of the industry, an art history background and a working knowledge of at least one European language.
The Job
* Designing, planning and costing tours
* Sourcing and liaising directly with European suppliers (hotels, restaurants etc)
* Working with ground agents (in both Europe and beyond)
* Liaising with US clients, including pitching for new business and client documentation
* Responsibility for tour finances
* Have strong copywriting and written communication skills, with the ability to produce clear engaging itineraries and client-facing materials
* Answering client queries over the phone and via email
* Processing tour booking forms and pre-tour client documentation
* Office support when colleagues are abroad
* Booking flights (Galileo or similar)
* Ensuring all arrangements run smoothly and according to plan
* Being responsible for the welfare of the party as well as daily logistics
* Working with expert lecturers and / or local guides
* Coping calmly and efficiently with any issues which arise - from tracing lost baggage to medical emergencies
Skills Required
* Have a background in Art History and/or interest in gardens
* Be able to deal with complex projects, prioritise and pay attention to detail
* Have good communication skills
* Exercise good judgement, initiative and imagination
* Have strong decision-making skills under pressure
* Have a working knowledge of at least one European language
* Be naturally diplomatic, patient and calm
* Have stamina - and a sense of humour!
The Package
* Salary circa £40,000
* Hybrid 3 Office / 2 home
#J-18808-Ljbffr