RSPB – Visitor Experience Officer Rathlin Island
Reference: OCT20253686
Expiry date: 23:59, Tue, 30th Dec 2025
Location: Rathlin Island
Salary: £25,847.00 – £27,594.00 Per Annum
Benefits: opportunity to rent a room in staff house on the island
Duration: 26 weeks
We’re looking for a team player with excellent interpersonal and communications skills combined with a passion for connecting people with nature, someone deeply committed to our mission of saving the natural environment and maintaining biodiversity.
Working at RSPB Rathlin Island West Lighthouse and Seabird Centre, RSPB’s most spectacular visitor attraction and most successful people engagement reserve in Northern Ireland you’ll be providing a unique and fascinating visitor experience inspiring our visitors to support nature conservation now and in the future. This role is fundamental in ensuring we have the highest quality of visitor experience for both new and existing audiences.
Together with the Visitor Experience Manager, the Visitor Experience Officer will be responsible for supporting and inspiring the staff and volunteer team to deliver the RSPB NI visitor offer during a very busy spring and summer visitor season.
You will also work with our Communications Team to deliver promotional activities, particularly social media content. You will ensure operations proceed efficiently and the highest standards are maintained in visitor interactions and in the presentation of the premises.
You will also promote membership of the RSPB and help maximise catering and retail sales which provide vital income for the RSPB.
You will be working alongside the Visitor Experience Manager, Visitor Experience Assistants and volunteers with the HQ team to ensure the highest quality of RSPB visitor experience. You will be expected to deputise for the Visitor Experience Manager during their two days off during the week and assist with all the required administrative tasks.
The Visitor Experience Officer will live on the island during the season, with the opportunity to rent staff accommodation. This affords the opportunity to experience the unique island way of life and engage with a vibrant community and diverse social and cultural events. Living immersed in a stunning natural landscape is an unforgettable experience.
Accommodation is available to rent for the duration of the post.
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