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Operational co-ordinator - domestic abuse services

Martlesham
Anglia Care Trust
Service
Posted: 14 September
Offer description

Overview

Do you have what it takes to make positive change?

The core functions of the role are to support the Operational Manager in the successful delivery of services in line with contractual obligations and in accordance with ACT’s Operational Business Plan.


Responsibilities

* Line manage Senior Practitioners, Intensive Support Officers and Volunteers.
* Support the Operational Manager in monitoring the performance of the service and in compiling data to meet reporting requirements.
* Ensure adequate staffing cover and develop measures to improve the efficiency and effectiveness of the service.
* Manage, motivate and deploy a team of staff and volunteers, ensuring that policies and procedures are implemented and staff are guided, supported and challenged through supervision.
* Ensure resources are deployed effectively, including supporting activity delivery in line with the agreed budget.
* Collate success stories and evidence impact to demonstrate good practice and positive outcomes.
* Liaise with external agencies, facilitate multi-agency meetings and build effective working relationships with other agencies.
* Promote and represent Anglia Care Trust to the highest level to maintain the organisation’s reputation as a trusted provider in the Domestic Abuse sector.


Qualifications and Skills

* Ability to manage, motivate and deploy a team of staff and volunteers effectively.
* Experience in supervision and development of staff and volunteers.
* Strong collaboration and relationship-building with external agencies and stakeholders.
* Ability to deliver activity in line with budget and reporting requirements.


Additional Information

ACT is an employer who believes in work-life balance, reward and recognition, and values personnel as their most valuable resource. Support and opportunities for personal development will be provided.

As part of our Recruitment Process, we commit to offering an interview to all Veterans seeking employment; service personnel during their resettlement phase; and care leavers. We therefore recommend that you highlight this in your application.

In some instances we reserve the right to close a vacancy earlier than the closing date; early applications are encouraged.

Anglia Care Trust is committed to safeguarding and promoting the welfare of vulnerable adults and young people, is an equal opportunities employer which values diversity and expects all staff and volunteers to share this commitment. Successful applicants will be asked to apply for an Enhanced DBS Disclosure.

To apply for this role, please visit the recruitment section of our website www.angliacaretrust.org.uk

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