Practice Manager - Wendover Height Veterinary Centre
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Practice Manager - Wendover Height Veterinary Centre
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Lead with Purpose in a Practice That Feels Like Home
Are you an experienced people leader from a veterinary or healthcare background? Do you thrive in a busy, purpose-led environment where no two days are the same? Wendover Heights Veterinary Centre is seeking a dynamic and compassionate Practice Manager to join our dedicated team and help steer the day-to-day running of our thriving small animal practice.
What You'll Be Doing
As Practice Manager, you'll play a central role in supporting the daily operations of our small animal practice, working closely with our clinical leadership team. You'll be responsible for line managing the reception, admin, and Pet Health Club teams, while also overseeing HR processes and supporting the financial and operational side of the business. Your ability to build strong relationships, solve problems calmly, and stay organised will be key to maintaining the high standards and positive team culture we're proud of.
Your Working Week
This is a full-time position of 40 hours per week, which can be worked over four or five days to suit your preference. The core hours are 9:00am to 5:00pm, with only minimal weekend involvement required.
About Us
Located in the beautiful market town of Wendover, on the edge of the Chiltern Hills Area of Outstanding Natural Beauty, our practice has been providing quality veterinary care for over 40 years. Our two-acre site features a spacious main hospital building, a standalone cat clinic, and a separate equine facility - though this role will focus solely on the small animal side.
We're a team of 45 people, including 11 Full time Equivalent vets (14 in number) and 11 FTE nurses (15 in number), supported by dedicated reception and admin staff. Our facilities include hydrotherapy and physiotherapy services, a large and well-equipped clinical space. We're known for our friendly atmosphere - and yes, we really do provide lunch for the whole team every day.
Who We're Looking For
We're looking for someone who enjoys making a difference behind the scenes - the kind of person who can keep things running smoothly while supporting the people who deliver outstanding clinical care. Previous experience in a veterinary environment is a plus, but we're equally open to applicants from healthcare or other service-led industries who understand the importance of team dynamics, structure, and compassionate leadership.
Because Our People Matter
We Recognise That Our People Are Fundamental To The Success Of Our Business. Investing In Our People, Premises, And Processes Is At The Heart Of What We Do. In Addition To a Competitive Base Salary Up To £45,000 DOE, You Will Benefit From
Work Life Balance
* 6.6 weeks annual leave
* Increasing holiday allowance based on length of service
* Your birthday as a paid day off
Wellbeing
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Private Medical Insurance
* Cycle to Work scheme
* Initiatives focused on employee wellbeing, including discounted gym membership
* Non-accidental injury support
Development
* CPD support and funding for relevant leadership or business management qualifications
* Learning and development opportunities via the IVC Evidensia Academy
* Access to Vetlexicon - our online encyclopaedia provider
* All our leaders can apply for research funding
* Infection Prevention and Control Programme
* Quality Improvement Programme
Professional Memberships
* VDS cover
* RCVS fees
Additional
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Pension - 5% Employee / 3% Employer
* Discounted staff pet care
Closing date for applications is Tuesday 10th June.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Consulting, Information Technology, and Sales
* Industries
Veterinary
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