Customer Care Coordinator Location: Theale 12-Month FTC Salary: Negotiable Shift pattern options: * Working: Tuesday to Saturday 12 noon to 8pm or * Working: Sunday to Thursday 12 noon to 8pm Our client based in Theale is recruiting for a Customer Care Coordinator on a 12-Month Fixed Term Contract. As the Customer Service Advisor, you will be responsible for: * Providing outstanding customer service to improve customer satisfaction and nurture client relationships * Handling inbound telephone calls promptly and efficiently * Proactively resolving customer enquiries * Producing quotations and estimates * Processing purchase orders * Coordinating email traffic within shared inboxes The successful Customer Service Advisor will have the following related skills / experience: * Excellent communication skills * Excellent written skills * Good IT skills to include Excel, Word and Outlook * Strong attention to detail skills * Self-motivated with a flexible can-do attitude * Good inter-personal skills, must be able to work as part of a team as well as individually Benefits: * Private healthcare * 25 days holiday + bank holidays * Employees assistance programme * Salary sacrifice pension * Electric car scheme * Cycle to work scheme This role could become home-based after training and is home-based at weekends. Please send your CV or contact either Kate or Lindsay to discuss this opportunity...