Parts Manager Mercedes Benz, Coldstream Salary up to £30,000. OTE up to £42,000 Colleague Benefits Enjoy your birthday off on us every year! Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands. Industry leading training and development opportunities. Generous Holiday Allowance Your free time matters to us! We give all our employees up to 40 days annual leave each year. Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions! YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping! Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships. Up to 5 study days off per annum, plus time off for any exams. Role Overview Sales & Budget Planning: Develop and agree on annual sales, operating plans, and budgets, covering long-term, medium-term, and short-term objectives, ensuring alignment with organisational goals. Resource & Headcount Management: Create and maintain headcount and resource plans to efficiently achieve objectives, ensuring recruitment aligns with current policies and procedures. Customer Service & Complaint Resolution: Address customer complaints and parts enquiries quickly and courteously, ensuring efficient record-keeping for review and resolution. Financial & Operational Control: Monitor profitability, productivity, and efficiency using monthly accounts, and ensure timely operation of administrative systems including stock orders, invoicing, and stock control. Team Development & Training: Conduct annual appraisals, agree on training plans, and support the development of Parts colleagues, maintaining high standards in reception and part display.