Join Our Team at Wells Fargo!
Why Wells Fargo?
Are you ready to elevate your career? At Wells Fargo, we believe that a meaningful career is more than just a job—it's about thriving in all aspects of life. #LivingTheWellLife means you’ll enjoy a competitive salary, a comprehensive benefits package, and programs designed to support your work-life balance and overall well-being. We celebrate your authentic self and empower you to grow. Plus, we’re proud to be recognized as one of the top workplaces for career growth in the U.S. by LinkedIn!
About This Role
We are seeking a Branch Operations Coordinator to join our National Branch Network within the Consumer, Small & Business Banking division. This is your chance to make a real impact!
Your Responsibilities
In this dynamic role, you will:
* Enhance customer experience by accurately processing teller transactions and introducing digital solutions.
* Complete operational activities while minimizing risks in line with established policies.
* Perform a variety of transactional, operational, and customer support tasks efficiently.
* Assist the Branch Manager with operational tasks and scheduling.
* Resolve daily operational issues related to the teller line.
* Support customers and employees in addressing concerns or complaints.
* Provide exceptional service by building relationships and completing transactions.
* Identify customer financial needs and offer appropriate solutions.
* Motivate a diverse team to achieve their full potential and meet business objectives.
What You’ll Need
Required Qualifications:
* 2+ years of customer service and issue resolution experience, or equivalent demonstrated through work experience, training, military experience, or education.
Desired Qualifications:
* Strong customer service skills with the ability to listen and understand customer issues.
* Experience in educating customers about technology and mobile banking options.
* Integrity and professionalism in interactions with customers and colleagues.
* Ability to identify potential fraud and take appropriate action.
* Cash handling experience.
* Well-organized and able to prioritize in a fast-paced environment.
* Judgment to raise questions to management and adhere to policy guidelines.
* Relevant military experience in personnel benefits management or human resources is a plus.
* Knowledge of retail compliance controls and risk management.
Job Expectations
* Willingness to work a schedule that may include most Saturdays.
* This position is not eligible for Visa sponsorship.
Location
116 S Main St, Thayne, WY
Application Timeline
Posting End Date: July 31, 2025
*Please note that this job posting may close early due to high application volume.
We Value Diversity and Inclusion
Wells Fargo is an equal opportunity employer. We welcome applications from all qualified candidates, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our employees are committed to building strong customer relationships while maintaining a culture focused on risk management and compliance.
Additional Information
We are committed to providing accommodations for applicants with disabilities during the recruitment process. If you require assistance, please let us know.
Join us at Wells Fargo and take the next step in your career!