Marketing & Communication Coordinator – London! Luxury Brand - £45,000 DOE
Marketing & Communication Coordinator
Location: London with occasional travel in Europe
Salary: £45,000 DOE
COREcruitment is working with an international luxury restaurant brand with sites all across the world! They are looking for an experienced Marketing & Communication Coordinator to lead and execute marketing campaigns, events and activations for their London restaurant. You have at least 5 years of experience in marketing and communication in the hospitality and / or luxury industry.
Key Responsibilities:
1. Prepare reports on the local market, from customer trends to best practices and competitor benchmarks.
2. Work hand-in-hand with the HQ team to source and produce all marketing items (menus, invitations, flyers etc.) and communication assets (ads, posts, newsletter etc.)
3. Ensure all marketing guidelines are respected and implemented at a local level and that the brand lives up to its quality standard on all touchpoints.
4. Respond to online reviews and ensure proper follow-up with customers in coordination with the restaurant’s operations team.
5. Plan and manage weekly, monthly, and annual events (concept, production, budget tracking and reporting) based on group guidelines.
6. Oversee the decoration for weekly and annual events.
7. Propose new entertainment for the restaurant (shows, performers, experiences etc.)
8. Find partnerships for events or private events at the restaurant that will bring visibility and revenue.
9. Work hand in hand with the Marketing HQ team to ensure local and international visibility for the restaurant.
10. Develop with HQ communication assets to promote the restaurant (flyers, newsletters, goodies etc.)
11. Support the HQ team with the press agency to ensure strong media coverage and PR activations.
12. Create social media content on site and supervise on-site shootings (photo/video).
13. Support the HQ team in developing digital & social media campaigns and tracking brand strength online.
14. Be the brand spokesperson with regards to concierges, journalists, influencers and other
15. local KOLs and ensure they have the best experience (customized welcome, gifts etc.) and coordinate with the restaurant’s operations team.
16. Constantly monitor social media in order to respond to DM’s and comments more accurately with the general manager.
17. Prepare weekly and monthly reports on all marketing and communication and their results.
Required skills:
18. Curious, creative-minded and proactive.
19. Autonomous, reliable and organized.
20. Laser-focused, with a strong eye for details.
21. Passionate for social media and new digital trends.
22. Strong attention to details and customers’ needs.
23. Confident speaker and excellent copywriter.
24. Diplomat and flexible, with a strong ability to work with different teams and cultures.
25. Excellent knowledge of London’s hospitality, culinary and nightlife scenes.
26. Fluent in English. French a strong plus.