Overview
Medstrom Nottingham, England, United Kingdom
The Role
As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments.
Main responsibilities
* Deliver clean, ready-to-use products to customer sites
* Collect products after use and return to the service centre location
* Disinfect, function check, repair, and electrical safety test products - full training will be given
* Complete records of testing, delivery and collection within our computerised system
* Maintain available product stock and spare parts inventory
* Complete product modifications when required
* Provide product demonstrations and basic training to staff
* Maintain a clean and tidy work environment
Hours
37.5 per week, working Sunday to Thursday (Sun and Mon 8am - 6pm, Tues to Thurs 8am - 3.30pm/10.30am - 6pm)
About you
To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following skills:
* Mechanical or electrical interest/experience desirable, but not essential, as full training will be provided
* Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
* Knowledge of Medstrom and/or other medical device manufacturers’ products would be desirable but not essential
You will also need the following:
* A proactive, ‘can-do’ attitude, keen and enthusiastic
* The ability to communicate effectively
* The ability to work under your initiative and follow procedures to achieve deadlines
* Basic PC skills, including email and MS Office
* A DBS check (or the willingness to complete one)
* Basic knowledge of hygiene and safety rules would also be desirable
In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Medstrom operates a zero-tolerance policy towards any harassment, of any kind, towards our colleagues.
Benefits
* Basic starting salary of up to £25,000 per annum + on-call payments
* On-call rotation after training, one week per cycle for all technicians
* Contributory pension scheme
* 33 days’ annual leave allowance
* Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme, along with other wellbeing benefits
* Salary sacrifice schemes, including Cycle to Work
* Full induction, with great training and support from dedicated team members
* Receive a treat on your birthday
* Death in Service benefit provided
* Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
Requirements
* Full, valid UK driving licence required
* DBS check (or willingness to complete one)
* A proactive, can-do attitude and effective communication
Legal/Company statements
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Medstrom operates a zero-tolerance policy towards harassment.
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