Solent Mind delivers Wellbeing services across Hampshire, including Eastleigh, Winchester, Farehamand Gosport and the New Forest. This post is based in the New Forest locality. The Wellbeing services provide a range of support, including 1-1s, courses and workshops delivered both within the centres and via digital platforms. The Senior Wellbeing Advisor will support clients through 1-1 assessments, facilitating educational courses and social/activity groups, with the aim of enabling people to achieve their goals in a personcentredand inclusive approach.
* To welcome people into the service, and to create an environment which is both relaxed and purposeful. This may be within the centres or via digital platforms.
* To respond to initial contacts to the service, either by phone, email or in person, and to provide appropriate information.
* To undertake initial assessments, either in person or by phone, and to identify agreed goals within a Wellbeing programme.
* To deliver structured recovery-focused groups (ie Decider Skills, Anxiety Management, Self Esteem) either within the Centres or via digital platforms such as Zoom.
* To support the service user to obtain information and advice that will assist them in the achievement of identified goals.
* To encourage service users to access local community facilities and relevant on-line resources which may help to maintain their wellbeing.
* To undertake reviews of service users' progress towards their identified goals.
* To share with other staff of the Wellbeing Centres and other agencies as appropriate information regarding the service users' wellbeing in line with Solent Mind policies and procedures.
* To maintain records in line with Solent Mind policies and procedures, including inputting data to the service CRM system.
* To ensure that any income and expenditure is recorded and receipted in accordance with financial procedures and within delegated authority levels.
* To attend relevant meetings related to the provision and delivery of Wellbeing services and to feedback relevant information to the Managers, Co-Ordinator and other staff.
* To provide assistance and mentoring to volunteers and students when required, in agreement with Co-Ordinator/Managers.
* To identify innovative ways of developing and improving the service.
* Share appropriate information under Solent Mind's Confidentiality and Risk Assessment Policy.
* Develop and maintain good working relationships with associate organisations which share the building.
* Develop and maintain good links with other providers and promote ways to maximise partnership working and increase our positive impact to local communities.
* To attend relevant meetings/conferences/events and undertake training in line with the requirements of the post.
* Attend staff meetings, supervision, case supervision and appraisal meetings as required.
* Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding and health & safety. This list is non exhaustive and other duties may be required to meet the needs of Solent Mind.
Requirement or Desirable
Qualifications/Education/Training: Educated to a minimum level 2 standard or extensive relevant experience. Experience of working with vulnerable people with diverse needs. Experience of working in a mental health setting. Experience of assisting with, or of delivering, courses/group sessions. Personal experience of mental health issues. Knowledge/Skills/Competencies: Ability to work on own initiative and within a team. Ability to manage risk and conflict. Good written and verbal communication skills. Good I.T. skills, including digital platforms. Ability to self-reflect and learn from experience and specific situations. Having a positive and inclusive attitude to people from diverse backgrounds, characteristics, and abilities. Good local knowledge or the ability to research and identify appropriate community resources. Other: Commitment to Solent Mind's values. Commitment to Solent Mind's Equal Opportunities and Diversity and Inclusion Policies. Willingness to undergo a relevant DBS Check if required. Ability to work flexible hours if required.
Hours: 18.5 hrs a week ( Mon, Tues, Wed & one in four Saturdays). Salary: £12,487.50 to £13,452.50 per annum (£24,975 to £26,905 fulltime equivalent (Solent Mind Band B)). Contract: Permanent.
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