Location: Royal Mail, Pond Street, Sheffield, S98 6HR - hybrid working (3 days in-office)Help shape the future of pay operations at Royal Mail.We're expanding our team in Sheffield and looking for driven individuals to join our growing Pay Services Team. This is your opportunity to support our workforce by ensuring the accuracy and efficiency of data and payroll functions.You'll be part of a collaborative group of specialists responsible for ensuring employee records and remuneration information are maintained and processed with precision. This includes analysing pay structures, managing compliance, responding to queries, and supporting key reporting and project delivery.If you're proactive, analytical - with an eye for detail, and enjoy working with large volumes of data, this could be the ideal next step in your career.About the role:
* Handle the input, maintenance, and validation of payroll-related data covering salary, overtime, bonuses, Tax/NI, salary sacrifice, pension, and leave information.
* Deliver high-quality support for internal teams and stakeholders by interpreting policies and ensuring compliance with legal and procedural standards.
* Maintain service levels, addressing issues and escalating when necessary.
* Contribute to process reviews and highlight areas for operational improvement.
* Participate in team meetings and development sessions, sharing insights and supporting your colleagues.
* Own your professional growth and play a part in shaping the future of the team.
Experience of Payroll, PAYE and statutory payments and an in-depth knowledge and experience of payroll calculations and processing.
* Strong numerical and analytical skills - experience working with large data sets and identifying inconsistencies or trends.
* Advanced Excel skills and confidence working with data tools and systems.
* Clear and professional communication skills, both written and verbal.
* Proven ability to manage multiple priorities, meet deadlines, and deliver outstanding internal service.
* A collaborative mindset and flexible approach to changing business needs.
Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
* Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
* Supportive and generous company sick pay
* Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
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