Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with—passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
* Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
* Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
* Reducing wastage by following product due diligence and markdowns for items reaching their sell-by dates.
* Supporting the wider shop team with tasks such as checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
* Maintaining a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
* Effective communication skills to work well as part of a team and with customers.
Desirable skills/experience you may have
* Experience in a customer-facing role is welcomed.
* Knowledge and interest in food and drink trends.
* Flexible approach to support the whole branch.
Part-time contracts available (18 hours) with the following schedules: Vacancy 1: Friday and Saturday 21:00 - 07:00; Vacancy 2: Saturday and Sunday 21:00 - 07:00.
The partnership
We’re the largest employee-owned business in the UK, home to our cherished brands John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to the future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail, continuously innovating, adapting, and diversifying. We uphold the principles of Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serve food-lovers in Waitrose.
As Partners, we share ownership and the rewards. We contribute to our success, work through challenges together, and treat everyone with kindness and respect.
We all own making the Partnership a place where everyone belongs, embracing our differences and creating an environment where we can thrive, grow individually and collectively.
As Partners, we make all the difference—and we own it.
Important points to note:
* Some roles may require pre-employment vetting, including DBS checks. If required, you'll be informed and provided with information about the process. Completing vetting documents promptly is encouraged to avoid delays. DBS checks will be conducted by a registered third-party body, and financial probity checks may also be required.
* We recommend applying early, as vacancies may close quickly if we receive high application volumes.
* We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Discuss this further with the hiring manager during your interview.
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