Job Description
This role will join the team in order to support the quality department. You will be responsible for the effective running of the QA lab, maintenance of IMS system (BRC & 14001), key trend analysis and on site problem solving for non-conformance/complaint root cause investigation. This is a hands-on role within a small quality team.
Main Responsibilities
You will report directly into the quality manger and support with site quality functions which include:
Root cause analysis (FMEA, 8D, fishbone)
Assist with customer complaint handling (investigation, response, RMA)
Lead and facilitate non-conformance investigation and reporting
Assist with CAPA management
Product Testing (FAI) - ensuring product compliance (supporting quality technician)
Parts dimensional analysis (CMM)
Data collection, collation and development of site improvement activities
Quality training with production staff
Day to day management of QA lab ensuring good housekeeping & 5S initiatives
Calibration and management of lab equipment
Support with Internal/external auditing
Organise and manage external testing (sensory, migration)
Interdepartmental group work (change control, trials, report writing)
Trend analysis and monitoring -KPIs
Review, develop and implementation of SOPs, WI...