Join Our Team of Fuel Delivery Experts – Transport Router Coordinator Carnforth, Fuels North West Full-Time | 40 Hours (Mon–Fri) £28,000 per annum We are currently seeking a motivated and detail-orientated Transport Router Coordinator to join our dedicated team at WCF, Fuels Northwest. This is a permanent, full-time position offering a fantastic opportunity to be part of a dynamic and supportive environment within a growing organisation. The Role: What to Expect As a Transport Router Coordinator, you will play a vital role in our operations team, responsible for the efficient planning and routing of daily tanker deliveries. These deliveries will include domestic heating oil, agricultural fuel, and commercial fuel across a variety of customer locations. Your responsibilities will also include scheduling workloads for our team of professional drivers, ensuring timely and cost-effective delivery while maintaining exceptional service standards. You will be at the heart of ensuring our customers receive prompt and reliable fuel deliveries, making a real impact on our business and the communities we serve. Key Responsibilities: * Plan and route daily deliveries for a fleet of tankers across multiple fuel types and customer sectors. * Allocate driver workloads efficiently while considering vehicle capacities, customer requirements, and delivery windows. * Maintain strong communication with drivers, customers, and internal teams. * Respond to customer enquiries professionally and promptly, providing outstanding service at every interaction. * Monitor delivery progress and adjust routing plans as needed to meet operational demands. * Utilise routing software and internal systems to support planning and record-keeping. About You We are looking for someone who brings enthusiasm, reliability, and a strong work ethic to the team. You will thrive at WCF if you: * Have excellent communication and organisational skills. * Are highly customer-focused and committed to delivering exceptional service. * Work well both independently and as part of a team. * Have good IT literacy, including experience with routing or logistics systems (training provided). * Are adaptable and able to manage changing priorities calmly and efficiently. Previous experience in a transport planning or routing role is desirable but not essential, as full training will be provided. Why WCF? At WCF, we do things differently, we're proud to be an employee-owned business. When you join us, you're not just a number, your part of a team that values respect, safety and excellence. Benefits We Offer: * Employee Ownership : Share in our success through various share schemes. * 33 days holiday including bank holidays. * Life insurance, pension scheme and full uniform provided. * Access to employee discount programs, assistance programs and exclusive WCF perks (from discounted pet food to glamping holidays). * Comprehensive training and induction program for all new employees Ready to apply? If you're up for the challenge and want to be part of a team that values hard work and delivers excellence every day— apply now and let's talk.