Job Description
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Hire Controller - Plant OperationsLocation: GlasgowSalary: £30,000 per yearHours: Monday - Friday, 8:00am - 5:00pm
About the Role: Our client is looking for a proactive Hire Controller to join their Plant Operations team. This is an excellent opportunity for someone with strong organisational skills and a passion for customer service to take ownership of the end-to-end hire process, ensuring smooth operations and excellent service to internal and external customers.
Key Responsibilities:
* Handle all customer enquiries via phone, email, and in-person, providing timely solutions and support.
* Coordinate hire bookings, including contracts, delivery, and collection documentation.
* Maintain accurate records of hire activity in CRM and hire management systems.
* Support the depot workshop team with administrative tasks and operational processes.
* Assist with sales growth by converting enquiries into hires and maintaining client relationships.
* Ensure compliance with safety regulations, company policies, and GDPR requirements.
Requirements:
* Strong organisational and administrative skills.
* Excellent customer service and communication abilities.
* Ability to manage multiple priorities in a busy environment.
* Experience with CRM systems or hire management software is an advantage. xsngvjr
* A proactive, solution-focused approach to problem-solving.
What's on Offer:
* Competitive salary of £30,000 per year
* Monday to Friday, 8:00am - 5:00pm
* Opportunity to develop skills within a supportive Plant Operations team
* Exposure to a wide range of plant machinery and equipment