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Technical service representative

Ayr
Permanent
AkzoNobel
Service
Posted: 1h ago
Offer description

About AkzoNobel

Since, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

© Akzo Nobel N.V. All rights reserved.

About the role

To provide a sound technical service to customers regarding quality and application of paint and ensure all parties understand and agree on the painting requirements as well as contributing to commercial activities in coordination with Sales Team and grow the business in the region.

Key responsibilities

1. Advise on paint specification, provide recommendations for preparation and application and conduct inspections to ensure paint is applied in acceptable conditions and according to specification.
2. Always be aware about any new products technology developments.
3. Assist Sales with introducing of any new products to the customer attention.
4. Arrange where necessary assistance and application training for new or high value products to the customer to ensure that International Paint fully considering of customers needs.
5. Operate modern IT technologies and company Sales Tools including ERS and Interplan reporting Systems.
6. Prepare Technical Coating Reports as per necessity and be capable to operate with such documents during project scope discussions.
7. Provide technical advice and information on products as requested.
8. Ensure all relevant documentation is available prior to meeting customers and starting projects.
9. Complete reports accurately and promptly, and keeping a daily logbook of all site and project details.

Job requirements

10. 3 years of experience in a technical service environment.
11. Experience in the shipyard or protective coatings industry would be an adventage.
12. Ability to pay attention to detail to ensure compliance and quality.
13. Ability to make decisions independently and organise own work.
14. Strong customer and commercial focus.
15. Excellent communication and interpersonal skills.
16. IT skills (Outlook/ Word/ Excel).
17. Good command of Polish and English.
18. Readiness to work outdoors and predominantly in shipyards, sometimes in dirty working conditions.
19. Travel may be required time to time.

What we offer

20. Annual bonus.
21. Company car.
22. Referral program.
23. LuxMed health care including dental, multisport membership, additional insurance.
24. Learning cafeteria and access to LinkedIn learning.
25. CSR Initiatives.
26. Hybrid model of work in a professional environment.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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