Night Auditor
The Sandman Signature Newcastle Hotel are looking to recruit a Night Auditor to join a fantastic team at the 4 star 170 bedroom establishment in Newcastle City Centre.
Are you a Night Owl?
We are looking for a dynamic, highly flexible personality who strives to exceed customer expectations as well as having a willingness to learn and develop within the hospitality industry.
The hours of work are 32-40 hours per week, working four or five shifts over seven days, shift start and finish times are typically 22:45-07:15 and include weekends & bank holidays.
Key responsibilities of this role include:
* Provide a warm, welcoming and friendly environment
* Manage guest arrivals and departures
* Perform cashiering duties
* Provide guests with information and assistance as required
* Handle reservations
* Handle telephone enquiries
* Assist with luggage
* Reconcile payments, revenue streams & close business day, and complete all other Night Audit procedures
* Assist the Night Manager with security and in emergency situations
* Perform all other duties as directed
The ideal candidate:
* Always delivers exceptional customer service in a professional manner
* Is personable and presentable
* Works well both as part of a team and on own initiative, with a good level of common sense
* Has a keen eye for detail with the ability to find, trace and correct anomalies
* Is highly reliable and very flexible with working patterns
* Has a strong willingness to learn and is keen to develop and progress within the hospitality industry
PERKS
* 28 days holiday per annum, additional holiday with length of service milestones
* Flexible schedule
* Pension
* Rewards and recognition
* Growth opportunities
* Dedicated Training Programme
* Team, Friends and Family Hotel rates
* Up to 40% of food discounts
* Referral Bonus starting at £250
* X3 complimentary nights stays to use in the UK, Ireland or North America
* Education & Skills Development Reimbursement program
* All Northland United Kingdom & Ireland team members are eligible for their brands specific perks in North America
SUMMATION
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in UK to apply.
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