Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As an Installation Trainee, you'll train to become a qualified and accredited home installation specialist with the support of our knowledgeable team based in one of our Customer Delivery Hubs. Once fully trained, you'll have the opportunity to bring our distinctive John Lewis service directly to customers' homes, installing products such as furniture, large electrical appliances, sound systems, and TV sets as part of a 2-person delivery crew.
Note: You must be 18 or older to work in this role.
Key Responsibilities
* Represent the John Lewis brand with excellent customer service as your top priority.
* Assist in loading deliveries onto your lorry with the warehouse team.
* Respect customers' homes and handle unexpected situations to find the best solutions.
* Install products efficiently and demonstrate their use to customers.
* Stay updated on new products and technologies.
* Maintain a safe working environment.
Essential Skills/Experience
* Previous installation experience.
* Manual C1 UK driving licence (max 6 points).
* DCPC and Tachograph Card.
* Experience driving a 7.5-tonne vehicle.
* Customer-facing experience.
* Strong verbal communication skills.
* Physical ability to handle large items.
* Good understanding of technology.
Desirable Skills/Experience
* White goods installation and disconnection.
* TV installation.
* Flat pack assembly.
Full-time, 41 hours/week, working 4 days including some Saturdays, from 06:00 to 17:00.
The Partnership
We’re the UK's largest employee-owned business, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world. We focus on retail excellence, innovation, and diversification, with a commitment to price, quality, and service.
As Partners, we share ownership, contribute to success, and uphold values of kindness and respect. We foster an inclusive environment where everyone can thrive and grow both individually and collectively. We believe everyone makes a difference, and we all own it.
Important Points
Some roles require pre-employment vetting, including DBS checks, which will be explained during recruitment. Applying early is encouraged as vacancies may close early due to high demand.
We support flexible working arrangements to promote work-life balance. Discuss options with the hiring manager during your interview.
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